Lieutenant Mike Palacio Golden Gate Division CHP Page 1 of 5 Fatekh Vergasov From: Fatekh Vergasov [vergassov1@yahoo.com] Sent: Monday, February 13, 2012 11:08 PM To: FV Subject: Fwd: CHP Online Complaint Form - AccidenUnvestigation Sent from my iPhone Begin forwarded message: From: "CustomerService30 CustomerService30" <CustomerService30(mchp.ca.gov> Date: February 13,20128:20:10 AM PST To: "Fatekh Vergasov" <vergassovl@vahoo.com> Subject: Re: CHP Online Complaint Form - Accident_Investigation Mr. Vergasov, I received an email from the Commander of the Redwood City Office, Captain Mike Maskarich, on the 10th. I'm not sure who you dealt with before, but I am certain he will give your situation the attention that it deserves. He has already begun looking into your hit and run collision himself and will see that it is investigated comprehensively. Thanks, Mike Lieutenant Mike Palacio Golden Gate Division CHP   Fatekh Vergasov <vergassovl@yahoo.com> 2110/20126:30 PM Mike, 1. I am not mad, but I want more should be done to investigate .... 2. I already spoke several times with Redwood City officers including the boss of the office. But with no positive result. Finally I was told case was sent to Dublin office, because there "Hit and run" driver is living. 3. How it may happened you from "completely different office" took my claim since in my application form I noted "CHP is unknown"? Fatekh Vergasov Sent from my iPhone On Feb 10,2012, at 4:05 PM, "CustomerService30 CustomerService30" <CustomerService30@chp.ca.gov> wrote: Mr. Vergasov, 2/13/2012 2/13/2012 I understand that you are mad and that you think more should be done to investigate your accident; however, please understand that you will need to speak directly with the Redwood City CHP Office due to the fact they handled the investigation, and only they would have the facts to answer to your concerns. I am going to forward your email to that Office and ask that one of the Lieutenants contact you, since I am in a completely different Office and do not have the information I need to help you adequately. Sincerely, Mike Lieutenant Mike Palacio Golden Gate Division CHP Fatekh Vergasov <vergassovl@yahoo.com> 2/10/20123:12 PM Lieutenant Mike Palacio, 1. I have perfect insurance coverage and was given enough money to repair my car. But $500 deductible was not paid because your remarkable officers fail to find "Hit and run" driver. 2. Here are some facts: Almost full number was provided by me ?XER162 and ?XEP162 By the way both XER and XEP in Russian language mean just Dick, pines. As you may know it is illegal to use such words in the License plate ... As you may see, first digit was not remembered by me. Common sense says those digit may have variance from zero to nine. So, by imputing every digit 10 time only officer may create list of the cars. His next step will be to find have many Subaru outback are in the list. And the last step will be to fmd haw many said Subaru have green color. My car should have some particles of his green paint and his car should have particles of my white paint. Passages like "if they wish ... or if he wish to help" are not acceptable ... because by California constitution everybody including you and me has Right to be happy ... Common Law says - if l have Right, somebody must have Duty to make this Right real. Who is said somebody in most of cases? Bureaucrats! In my particular case - armed bureaucrats ... like officers of The California Highway patrol. Do you want me ask Commissioner to help your officers to resolve my problem? Or you prefer to be helped by California Governor? Regards Fatekh Vergasov On Feb 10,2012, at 2:06 PM, "CustomerService30 CustomerService30" <CustomerService30@chp.ca.gov> wrote: Mr. Vergasov, I am sorry that things did not turn out as you expected. Sometimes, even though we think we may have found the correct license plate number, we later find out it was incorrect or that we are unable to prove that vehicle was involved in the collision, as well as who the driver was. It appears that the Redwood City CRP Office made a good attempt to find the other car and driver, but were unable to. I do not know all the facts of your case and do not want to speculate as to the veracity of their investigation. Additionally, your insurance company should not be withholding money to fix your vehicle unless you do not have comprehensive coverage on your car. If you think there is a problem with the way the Redwood City CRP Office handled your investigation, you should contact that Office and ask to speak to someone that is willing to help you. You can certainly ask to speak with someone of a higher rank than Officer. We have Sergeants, Lieutenants, and each Office has a Commander. I know this wasn't the answer you are looking for, but I hope it helps somewhat. Sincerely, Mike Lieutenant Mike Palacio Golden Gate Division CRP vergassov1@yahoo.com 2/9/2012 6:19 PM Fatekh Vergasov 470 Ruthven Ave Palo Alto Santa Clara 94301 California Division Is Unknown 650.466.3773 1. At July 21, 2011 by 11:50am I was victim of "Hit and run" exident 2. Collision Report was done by California HWP Redwood City Area, officer i.d. # 17776 ... NCIC Number 9330, office file # 7-189 3. Problem: I provided almost full lic. plate number of the green Subaru outback, which hit me and run. Only first digit was nor remembered by me. Officer assured me it will be not a problem to find runner, since it looks like not "Rocket science" ... 4. But when my insurance request report the current lie. plate # and driver Name were not determinated ... 5. Several days after that I visited Redwood City HWP Office in person and talked with officer on duty and sergant ofthe office ... I was told: A. Hitter (Party in fault) was determinated B. Lic. number is known C. Case was transfered to Dublin police for further investigation D. Let you Insurance company repite request and we'll give them all information necessary 6. When my insurance reopen case and try to obtain proper information, it was told: "We fail to find him" and Sorry!" I've called Redwood City HWP office and got the same answer. As a result I cannot get insurance compensation in full, what is not make me happy Would you please help Redwood City HWP to resolve they "huge investigation problem" with this exident? Refering Information: Remote IP Address --> 99.155.194.217 Web Browser --> Mozilla/y.O (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; MANM) Page Accessed From --> http://www.chp.ca.gov/publications/ccp.html index   www.pseudology.org